People come first
Sensitive conversations belong with people. Technology supports your team’s care, judgment and expertise.
Stonefront, a Hersch company, builds and manages customer-conversion systems specifically for independent monument dealers.
A family’s first inquiry deserves acknowledgment. A conversation deserves context. A promise to follow up deserves a reliable next step. These are simple ideas, but busy teams need more than memory to put them into practice.
Stonefront brings structure to those everyday moments. We connect the customer-conversion layer between discovering a monument dealer and becoming a customer — so the team can focus on the people behind each inquiry.
Heritage craftsmanship and modern customer infrastructure belong together.
Sensitive conversations belong with people. Technology supports your team’s care, judgment and expertise.
A system should reflect the industry it serves. Stonefront is designed around the monument-dealer customer journey.
Useful workflows, understandable reporting and straightforward claims. No promised rankings, revenue or guaranteed outcomes.
We focus on the customer journey between inquiry and customer. Stonefront does not attempt to operate every part of your business.
Stonefront does not manage:
See how Stonefront can help your monument business respond faster, follow up consistently and create a better experience from first contact forward.